Privacy Policy

The terms "we," and "us" include the Voys or the "Company". This Privacy Policy explains our online and offline information practices, the kinds of information we may collect, how we intend to use, store, protect, disclose and share that information, and how you can opt out of a use or correct or change such information.

This Privacy Policy applies to Personal Information that is Processed by Voys in the course of our business, including on websites (each a "Site"), mobile applications, forums, blogs, and other online or offline offerings (together with any and all future online and offline offerings operated by or on behalf of Company (the "Services"). All individuals whose responsibilities include the Processing of Personal Information on behalf of Company are expected to protect that data by adhering to this Privacy Policy. This Privacy Policy is intended to meet requirements globally, including those in North America, Europe, APAC, and other jurisdictions.

The types of Personal Information we may collect (directly from you or from Third-party sources) and our privacy practices depend on the nature of the relationship you have with Company and the requirements of applicable law. Some of the ways that Company may collect Personal Information include:

• you may provide Personal Information directly to Company through interacting with the Services, participate in Services feedback, questionnaires, surveys, or contests or participating in forums discussions, and requesting Services, or information; and


• as you navigate the Services, certain passive information may also be collected about your visit, including through Cookies and similar technologies as described below.

Company collects Personal Information regarding its current, prospective, and former clients, customers, users, visitors, and guests (collectively "Individuals").

If you use any of the apps or use any of the Services on connected Third-party applications or connect the Services to any Third-party applications, like Apple, Google, Amazon and/or from Social Networking Sites ("SNS") such as Facebook, Company may receive certain information about you from the provider of the Third-party application. The information received depends the Third-party application, your privacy settings and, if applicable, your friends' privacy settings on that Third-party application

When you use the services or engage in certain activities, such as Registering for an Account with our apps, responding to surveys, requesting services or information, or contacting us directly, we may ask you to provide some or all of the following types of information.

We or the Service Providers acting on our behalf, such as Fabric Analytics and Google Analytics, may store log files. and use tracking technologies such as Cookies, web beacons and/or tracking pixels.

You agree that Company is free to use the content of any communications you submit via the Services, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing and/or marketing the Services. Company will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Company may feature advertising within the Services. The advertisers may collect and use information about you such as:

• performance and app contextual data like your apps session activity;


• aggregated and/or de-identified information that is not intended to specifically identify a user; and


• technical information such as device identifier, Advertising ID, and IP address.

The Services includes Social Media Features, such as the Facebook and Twitter button, and Widgets, such as the "Share" button or interactive mini-programs that run on the Services. These features may collect your IP address and which page you are visiting on the Services and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a Third Party or hosted directly on the Services. Your interactions with these features are governed by the privacy policy of the company providing it.

Our primary goals of using the information that we collect and store are to provide a better app experience, provide the Services to you, improve the Services, contact you, conduct marketing and research activities and create reports for internal use. We store information on servers located in the United States via Amazon Web Services and may store information on servers, cloud technologies and equipment in other countries.

• to operate, improve and optimize our apps, conduct relevant research; and other Services;


• to create app accounts and allow users to use our apps;


• to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users experience;


• to provide access to certain areas, functionalities and features of our Services;


• to notify you about in-app updates, new products or promotional offers;


• to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages;


• to respond to your comments and inquiries and provide customer support services;


• to prevent potentially prohibited or illegal activities and protect of our users;


• to measure interest in our Services;


• to create rankings of those using our Services, and within such rankings, others may listen to your audio recordings, see your user name, profile picture, and avatar;


• to ensure internal quality control; and


• to verify Individual identity.

• to deliver advertising and marketing and promotional information to you;


• to tailor content, advertisements and offers;


• to notify you about products and services or upcoming special offers/events that may be interest of you; and


• to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our Business Partners.

We, as well as Third Parties that provide content, advertising or other functionality on our Services, may use Cookies, pixel tags and otheranalytic tool technologies (such as Google Analytics) ("Technologies") to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools and to recognize you across devices.

• Cookies. Cookies are small text files placed in visitors computer browsers to store their preferences. Most browsers allow you to block and delete Cookies. However, if you do that, the Site may not work properly.


• Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.


• Social Media Widgets. Our Website includes social media features such as the Facebook "Like" button and Linked-In (that might include widgets such as the "share this" button or other interactive mini-programs). These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. These social media features are either hosted by a Third Party or directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.


• Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services and to develop website content. This Analytics data are not tied to any Personal Information. The Information generated by Google Analytics about the use, including the current but truncated user's IP address, is transmitted to a Google server in the United States and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within an European Union member state or a member state of the European Economic Area before transmission in the United States. For more information about Google Analytics, please visit google.com/policies/privacy/partners/. You can opt out of Google's collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.



Our uses of such Technologies fall into the following general categories.




• Operationally Necessary. We may use Cookies, web beacons or other similar technologies that are necessary to the operation of our sites, services, applications and tools. This includes technologies that allow you access to our sites, services, applications and tools and that are required to identify irregular site behavior, prevent fraudulent activity and improve security.


• Performance-related. We may use Cookies, web beacons or other similar technologies to assess the performance of our websites, applications, services and tools, including as part of our analytic practices to help us understand how our visitors use our websites.


• Functionality-related. We may use Cookies, web beacons or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests or past items viewed so that we may enhance the presentation of content on our sites.


• Advertising or Targeting-related. We may use first-party or Third-party Cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on Third Party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.



If you would like to opt out of the Technologies we employ on our sites, services, applications or tools, you can do so by blocking, deleting or disabling them as your browser or device permits.

Opting Out of Cookie Tracking

You can set your web browser to warn you about attempts to place Cookies on your computer or limit the type of Cookies you allow. Flash Cookies operate differently than browser Cookies, and cookie management tools available in a web browser may not remove flash Cookies.

Please be advised that if you disable Cookies, you may lose some of the features and functionality of our Services because the Cookies are necessary to track and enhance your app activities.

The Site may contain links to other websites, and other websites may reference or link to our Site or other Services. These other domains and websites are not controlled by us, and we do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. We encourage our users to read the privacy policies of each and every website and application with which they interact. You visit these other websites or applications at your own risk.

We may sell Virtual Items or Merchandise through our Services or our Services may be based on subscription method. When you make purchases through the Services, we process your payments through a Third-party application, including the Apple App Store, Google Play App Store, Amazon App Store (together with any similar applications, "App Stores") and Social Networking Sites ("SNS") such as Facebook. The Third-party application may collect certain financial information from you to process a payment on behalf of Company, including your name, email address, address and other billing information. App Stores do not share this information they collect from you with us.

Third-party Websites, Social Media Platforms, and Software Development Kits

• Service Providers. We may share any information we receive with Service Providers. The types of Service Providers (processors) to whom we entrust Personal Information include Service Providers for: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) in connection with the provision of the Services. Company has executed appropriate contracts with the Service Providers that prohibit them from using or sharing Personal Information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.


• Business Partners. Company may share Personal Information with our Business Partners and affiliates for our and our affiliates internal business purposes or to provide you with the Services that you have requested. Company may also provide Personal Information to Business Partners with whom we may jointly offer products or Services. In such cases, our business partner's name will appear, along with Company. Company requires our affiliates and Business Partners to agree in writing to maintain the confidentiality and security of Personal Information they maintain on our behalf and not to use it for any purpose other than the purpose for which Company provided them.


• Displaying to Friends and Other Users. Our Services support you to interact with other users. If you use our apps through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your app activity. Similarly, other users, regardless of whether they are your social network friends or not, will be able to see descriptions of your app activity, communicate with you within our Services if you use the chat feature of our apps and view your app profile, which may include your name or a "app name" and your profile photo. In certain cases, your profile photo can reveal your social network ID or user ID, and access to a social network ID or user ID may allow others to view the public information associated with your related social network profile or the app account. Also, the content you post may be displayed in the chat feature of the Apps. We are not responsible for privacy practices of the other users who will view and use the posted information.


• Marketing - Interest-based or Targeted Advertising and Third-party Marketing. Through our Services, Company may allow Third-party advertising partners to set tracking tools (e.g., Cookies) to collect the following information within our Services:


• performance data (like the number of clicks on an advertisement);


• certain technical information (for example, IP addresses, non-persistent device identifiers such as Advertising ID and de-identified persistent device identifiers such as a hashed Android ID);


• your social network ID;


• other contextual data about your app use (for example, your session length); and


• pseudonymous data, not directly identifying information (e.g., OS name and versions, device models, time stamp).

• Disclosures to Protect Us or Others (e.g., as Required by Law and Similar Disclosures). We may access, preserve, and disclose your Personal Information, other account information and content if we believe doing so is required or appropriate: (i) to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) to respond to your requests; (iii) to protect yours, ours or others rights, property or safety; (iv) to enforce Company' policies or contracts; (v) to collect amounts owed to Company; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

• Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. In such event, Company will endeavor to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected.

All Personal Information collected via or by Company may be stored anywhere in the world, including, but not limited to, in Turkey, the United States, the European Union, in the cloud, on our servers and on the servers of our affiliates or the servers of our Service Providers. When we transfer your Personal Information internationally, we will take reasonable steps to ensure that it is treated securely, lawfully and in the manner, we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in may be different from the privacy laws applicable to the place where you are resident.

You have the right to opt out of certain uses and disclosures of your Personal Information. When you have consented to Company processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt out to further Processing by opening an in-app support ticket or sending an email to support@voys.ai. Even if you opt out, we may still collect and use anonymized, non-Personal Information regarding your activities on our Services.

You have the right to request access to and rectification or erasure of Personal Information or restriction of processing, the right to object and the right to data portability.
The general right to object applies to all types of processing described in this Privacy Policy. Unlike the right to object against processing for direct marketing purposes, we are only obliged to follow an objection if you state specific grounds relating to your particular situation.
When otherwise permitted by applicable law, you can open a support ticket within the Apps to receive (port), seek rectification or request erasure of Personal Information held about you by Company. Please include your full name, user identifier, the email address associated with your account and a detailed description of your data request. Such requests will be processed in line with applicable laws.
Although Company makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which Company is unable to provide access, including but not limited to when the information contains legal privilege, would compromise others privacy or other legitimate rights, when the burden or expense of providing access would be disproportionate to the risks to the Individual's privacy in the case in question or when it is commercially proprietary. If Company determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Company will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

Company retains the Personal Information collected as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

The Personal Information that you provide to Company is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security of such information, such as firewalls and data encryption. However, no server, computer or communications network or system or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Company strives to protect your information, Company cannot ensure or warrant the security of any information you transmit to Company or through the Services.

The Services are not directed to children under 13, and Company does not knowingly collect Personally Identifiable Information from children under 13. If you are a parent or legal guardian of a child under the age of 13 (or under 16 in certain jurisdictions in the European Union) who uses our apps, please contact us. We will delete your child's Personal Information if we are able to identify your child unless you provide us with your verifiable consent for your child to continue to use our apps.

If you have any questions about our privacy practices or this Privacy Policy, please contact Company. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

Revision to the Privacy Policy. We may revise this Privacy Policy at our sole discretion, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

California law permits users who are California residents to request and obtain from us, once a year and free of charge, a list of the Third Parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. Company does not share Personal Information with Third Parties for their own marketing purposes.